Work Management And Business Imperatives

• Business objectives and the maintenance strategy
• Annual and monthly budget controls
• Work flow – defining all the processes
• Stakeholders
• Performance measurement and continuous improvement

Identifying Work

• Nature of work and what initiates it
• Specify new work and user priorities
• Approval of work – technical and commercial approval
• Back log and risk reporting

Maintenance Planning

• Initial Estimation and the Forward Log
• Scoping: Interface between the Supervisor and the Planner
• Detailed Planning and using the Work Management System
• Specifying materials, resources, tools etc
• Requirements of a Work Order

Maintenance Scheduling And Dispatch

• Forecasting and committing the PM schedule
• Using the Forward Log and resource balancing
• Opportunistic work
• Handling work not done
• Standard meetings and work dispatch

Maintenance Work Execution

• Coordinating work and work site access
• Monitoring the work site and technical support to the team
• Handling urgent and emergency work
• Work order close out
• Financial reconciliation

Spares Management

• Supply management processes
• Catalogue and inventory
• Stock control
• Staging parts
• Goods issues and returns

Transitioning From Breakdown Maintenance

• Managing change
• Establishing the plant listing
• Statutory obligations
• Job Plans
• PM schedules

Performance Assessment And Measurement

• KPIs
• Response to KPIs
• Auditing
• Management reporting and strategy improvement